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Training Tidbit: Emails are now automatically sent for changes to direct deposit, email addresses, and user passwords
If the Email Manager option is completed (the Enable Email Manager field is selected on the General Options tab), emails are automatically sent to employees, vendors, and payees if there are direct deposit or email address changes, and emails are also sent to employees for user password changes. The automatic notification emails help to prevent fraudulent activities from occurring at your organization.
Employees, vendors, and payees will be notified by email if the direct deposit bank ID and/or account number are changed for their direct deposit, a new direct deposit item is added, or the routing number is changed for an assigned direct deposit bank; emails are not sent if direct deposit is removed for an employee, vendor, or payee, or a direct deposit split is inactivated for an employee. Employees, vendors, and payees will also be notified by email if an email address is changed or deleted; emails are not sent if a new email address is added or the usage fields are changed for an existing email address. Employees will also be notified by email if their user password is changed. For organizations with the Web Link module licensed, emails are also sent to employees for pending personal information changes to direct deposit or email addresses, if editing of contact information and direct deposit are allowed (as defined within the Web Link Setup Options) and the changes require review.
The notification emails are sent to all the email addresses previously saved for the employee, vendor, or payee. (Tip: It is recommended to enter multiple email addresses for an employee, vendor, or payee, to help ensure communication in case one of their email accounts is also hacked.) The verbiage included as the subject line and message for the notification emails is pre-defined in the software, and uses the organization name and phone number from the System File. See below for an example of the notification email sent to an employee for a direct deposit change.
