Training Tidbit: Correcting a Posted Cash Receipt
Do you know how to correct a cash receipt if it was posted for the wrong amount or with the wrong account number? To correct a posted cash receipt, first, reverse the original cash receipt by making a new cash receipt entry using the same information as originally keyed except enter the amount as a negative number; then enter another cash receipt with the correct information.
Note: Another option to correct a posted cash receipt is to use the Adjust Posted Entries option. For detailed instructions on completing the Adjust Posted Entries option, refer to the Adjust Posted Entries topic in the Help File.