Knowledge Base

Welcome to our Knowledge Base!

Our Knowledge Base contains helpful hints and additional information for options within the School Accounting System as well as our suite of add-on modules. This information is periodically posted on our website for our customers. All registered clients have access to this helpful information.

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: I overpaid an employee and the direct deposit file was already processed; how do I fix the overpayment?

If an employee was overpaid and the direct deposit file was already processed, complete one…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: Am I able to set up a Health Savings Account deduction with an upper limit?

Yes, if you have employees with a health savings account deduction which has a maximum…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: I received an error in Payroll for a deduction/tax expense account number that is not in the Chart of Accounts; how do I fix this?

The error message appears during a Payroll calculation to indicate that an expense account number…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: How do I make a one-time adjustment to an employee’s deduction or tax?

To make a one-time adjustment to an employee’s tax or deduction, enter a deduction/tax adjustment…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: Why do I have variances in the Balancing Information option for a pay code or deduction I recently set up?

When completing the Balancing Information option after setting up a new pay code or deduction,…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: Is there a quick way to see if employees do not have retirement calculated?

When completing a check cycle in Payroll, would you like to quickly see if there…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: How should I handle insurance deductions for 9-month employees where the insurance needs to be paid over 12 months?

There are several ways to set up the School Accounting System to handle deductions to…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: For Missouri organizations, is there a report or option in Payroll for GASB 68?

Yes, complete the Missouri GASB 68 Report option in Payroll to generate the information that…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: Is there a way to create a file to upload to the state to report new hires?

The New Hire Report option, accessed under the Government Reporting menu in Payroll, can be…Read More

Knowledge Base Categories:
K12Docs
Web Link

FAQ: How can I set up my auditor to view documents and reports in K12Docs?

Define a K12Docs user for your auditor by adding a user in the Host Site…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: Am I able to use the Adjust Deductions option when setting up deductions for employees for the new school year?

Yes, if you are working on setting up deductions for your employees for the new…Read More

Knowledge Base Categories:
School Accounting System
General Ledger

FAQ: I have posted my new budget batch, but I now realize that I have made a few mistakes. How can I fix the incorrect entries?

To fix the incorrect entries after posting a new budget batch, complete one of the following…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: How can I have employees verify their information prior to the first payroll of the school year?

Did you know the Employee Detail Listing with Signature Line report is available in Payroll…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: I need to add a new deduction. What steps do I need to complete?

If you use a separate payables account for each deduction, add the new payables account…Read More

Knowledge Base Categories:
K12Docs

Training Tidbit: Did you know documents scanned in batches to a list can be indexed from within K12Docs?

Documents scanned in batches to a list can be indexed from within K12Docs by clicking…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: How do I verify the wages expensed during the EOFY process have been paid in full?

Did you use “Method 2: Expensed Payroll” when completing the second step on the Payroll…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: Is there an employee census report I can generate in Payroll to provide to my insurance company or benefit management company?

Yes, you can generate the Benefit Management Export – Census Information report (accessed under the…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: For Illinois districts, is there any setup to complete in Payroll prior to submitting an IMRF test file using the state’s new system?

As you are aware, the Illinois Municipal Retirement Fund (IMRF) Office is launching a new…Read More

FAQ: How do I void an Accounts Payable check for an invoice expensed in the prior fiscal year?

To void an Accounts Payable check for an invoice expensed in a prior fiscal year,…Read More

Knowledge Base Categories:
School Accounting System
Payroll

Training Tidbit: Have you added the next year’s measurement period in the ACA Hours Tracking option?

For those using the Affordable Care Act (ACA) Hours Tracking option in the School Accounting…Read More

FAQ: I entered receivables for EOFY using the Create Receivables field in Cash Receipts, and now in the next FY, I received only part of the money this month; how do I proceed?

Create a new batch of cash receipts for the current month and use the Select…Read More

Knowledge Base Categories:
School Accounting System
Accounts Payable

Training Tidbit: I have outstanding purchase orders and requisitions that will not be converted to invoices and purchase orders. How can I remove these items?

Use the Cancel Outstanding Purchase Orders option to cancel the remaining balances for all line…Read More

FAQ: Is there anything I need to check before creating the new year for leaves in Payroll?

Prior to creating the new year for leaves, make sure you have processed all absence…Read More

Knowledge Base Categories:
School Accounting System
General Ledger

Training Tidbit: What report can be used by Iowa districts to view the quarterly transaction details for grants?

Generate the Transaction Detail Report to view the quarterly or yearly transaction details for assistance…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: For North Dakota organizations, can I submit the file created within the Workers Compensation Report by Class option?

The North Dakota Workforce Safety & Insurance office requires organizations to use their template (which…Read More

FAQ: After expensing payroll at EOFY using Method 2, how do I make a correction if needed?

Complete the steps below for the appropriate type of correction that is needed. (Tip: In…Read More

Knowledge Base Categories:
School Accounting System
Payroll
Web Link

Training Tidbit: How can I utilize Web Link to help prevent scams with employee direct deposit changes?

One way to prevent scams, where a criminal impersonates an employee and requests a change…Read More

Knowledge Base Categories:
School Accounting System
Accounts Payable

Training Tidbit: When writing Accounts Payable checks in the next fiscal year, is there a way to see which invoices had been expensed in the prior fiscal year?

Yes, when completing an Accounts Payable check cycle in the next fiscal year for invoices…Read More

Knowledge Base Categories:
School Accounting System
Accounts Payable

FAQ: How do I carry forward outstanding purchase orders (and requisitions, if applicable) to the next fiscal year?

For outstanding purchase orders (and requisitions, if applicable) that are needed in the next fiscal…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: My district is switching to a different model for TFFR (North Dakota Teachers Retirement); how do I set this up?

If your district is switching to a different model for TFFR (North Dakota Teachers Retirement),…Read More