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FAQ: When calculating the Benefit Totals table, the benefits are not pulling in. The Salary Totals table worked fine. What should I do?
When calculating the Benefit Totals table, the benefits are not pulling in. The Salary Totals table worked fine. What should I do?
Verify the pay codes are tied to the deductions within the cross references in the Wages screen of the Employee File. Also, verify a number is being entered in the Pay Periods Per Year field when recalculating the Benefit Totals table OR that the Total Payments field on the Wages screen of the Employee File is completed for the pay code tied to the package.