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December 2022 – Volume 26 Issue 4

December 2022 – Volume 26 Issue 4

Retirement Announcement and Vision of the Future

With careers of more than 70 years combined, it is with deeply mixed emotions that Software Unlimited, Inc. (SUI) is announcing the retirements of Tom Chaplin (co-founder) and Pam Derheim (CEO).

The SUI team shares a deep gratitude for the creation of a family-oriented culture that sees and cares for people, be they customers, vendors, colleagues, or family members.  While putting people first, Tom and Pam were able to channel years of collective effort to build products and services that continue to be chosen by new and loyal customers.

Those of us who remain will strive to carry on their legacy of being excellent with people and products.  Tom and Pam have been comforting voices, helpful friends, and consistent guides as SUI has navigated changes in technology, product requirements, and people.  Tom and Pam are retiring on timeframes of their choosing and each have new adventures penciled on their personal calendars.

As for SUI, we’re going to continue being the consistent, trusted partner that our customers have come to expect while embracing opportunities ahead to build new products and deliver our services with the best tools available.  As we look to the future, we see product enhancements that include a modernized tech “stack” that will enable an intuitive, web-based user interface as well as facilitate API integrations with complementary software applications.  Our steadfast focus on modernization will allow more features to be easily accessed from anywhere, anytime on laptops, tablets, and smartphones.  Through the transitions in technology, we will continue to listen closely to the generous customer feedback that has enabled us to refine and improve our products over time.

Taking over in company ownership roles are long-term employees Corey Atkinson, Amy Feit, and TJ Chaplin.  Corey will continue to engage customers and partners in sales and strategy, Amy will continue to lead our service experience to help ensure customer success, and TJ will guide the product development pipeline.  Although a major era at SUI has come to a close, we continue looking forward to working together and serving all of you!