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Training Tidbit: Did you know there is an automatic password retrieval option available in Web Link for users who forgot their passwords?

When the automatic password retrieval option is on, a link for “Lost Your Password?” will appear on the Web Link Login screen.  Then if a user selects the link, the user’s password will be reset and a new password will be emailed to the user.

To turn on the automatic password retrieval option for Web Link, open the Email Manager option (accessed under the Maintenance menu on the main School Accounting System screen) and complete the following:

  1. Complete the General Options tab (if not already done) by selecting the Enable Email Manager field and completing the remaining fields.
  2. If needed, on the Email Addresses tab, add an email address to use for the notification emails.
  3. On the Web Link tab, complete the Email Address ID field in the General Options section and select the Allow Password Retrieval field.

After completing the Email Manager option, verify that the employees who will be using Web Link have a valid email address entered in the Employee File (the usages do not have to be selected).  When users click the “Lost Your Password?” link, they will be prompted to enter their User ID and an email address that matches one entered in the Employee File.  The new password will then be sent to the valid email address.

For detailed instructions on completing the Email Manager option, refer to the Completing Email Manager topic in the Help File.