Knowledge Base

Welcome to our Knowledge Base!

Our Knowledge Base contains helpful hints and additional information for options within the School Accounting System as well as our suite of add-on modules. This information is periodically posted on our website for our customers. All registered clients have access to this helpful information.

Knowledge Base Categories:
School Accounting System

FAQ: I have an employee who completed her W4 form marking the box for “Married, but withhold at higher Single rate”. Which Tax Table do I enter on the Taxes screen in the Employee File ...

I have an employee who completed her W4 form marking the box for “Married, but…Read More

Knowledge Base Categories:
School Accounting System

FAQ: After calculating payroll, a new employee has FIT and SIT taxable gross amounts, but no amounts are withheld. Why are there no FIT or SIT withholdings?

The School Accounting System annualizes salaries for tax calculations. To determine an employee’s annual salary,…Read More

Knowledge Base Categories:
School Accounting System

FAQ: Can I void a direct deposit stub?

Can I void a direct deposit stub? Yes. The Void Checks option is also used…Read More

Knowledge Base Categories:
School Accounting System

FAQ: After I have completed my end of fiscal year payroll, what is my next step?

After I have completed my end of fiscal year payroll, what is my next step?…Read More

Knowledge Base Categories:
School Accounting System

FAQ: If I have direct deposit with my payroll, and will be paying off my contracts, can I create more than one direct deposit file to submit to the bank?

If I have direct deposit with my payroll, and will be paying off my contracts,…Read More

Knowledge Base Categories:
School Accounting System

FAQ: If I am paying contracts off, how can I get separate payee checks but combined employee checks and if I do combine employee checks will it tax my employee's checks more?

If I am paying contracts off, how can I get separate payee checks but combined…Read More

FAQ: Where do I print Employee Mailing labels for my W2s?

To print mailing labels for your employees for W2s, once you have generated your W2s:…Read More

Knowledge Base Categories:
School Accounting System
Payroll

FAQ: How do I recreate a payroll direct deposit file?

To recreate a payroll direct deposit file, access the Recreate Direct Deposit File option by…Read More

Knowledge Base Categories:
School Accounting System

FAQ: An employee has completed the W4 with a fixed dollar amount. How do I set this up in my payroll system?

An employee has completed the W4 with a fixed dollar amount. How do I set…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I got account number errors when calculating my payroll; what is wrong?

I got account number errors when calculating my payroll; what is wrong? There are a…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I use alpha IDs and an employee got married. How do I change the Employee ID to match the new married name?

I use alpha IDs and an employee got married. How do I change the Employee…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I have to do an extra payroll and would like to print checks for all employees, even the ones who normally have direct deposit. Is there some way I can override the direct deposits?

I have to do an extra payroll and would like to print checks for all…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I have a deduction setup and I should not have selected Social Security or Medicare. How do I fix the taxes?

I have a deduction setup and I should not have selected Social Security or Medicare.…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I am paying a contracted employee extra money. Now the deductions are being partly expensed to that line item. How do I fix it?

I am paying a contracted employee extra money. Now the deductions are being partly expensed…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I processed a deduction for an employee that I should have stopped and have updated the payroll. How do I fix the employee and payee for the next payroll?

I processed a deduction for an employee that I should have stopped and have updated…Read More

Knowledge Base Categories:
School Accounting System

FAQ: What should I do if I had an employee set up with Non-Teacher's Retirement, and as of last pay period should have had Teacher's Retirement withheld instead?

What should I do if I had an employee set up with Non-Teacher’s Retirement, and…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I utilize the Percent of Deductions field on the Wages screen in the Employee File for a particular employee and the total amount of deductions for that employee is not calculating correctly. Do I ...

I utilize the Percent of Deductions field on the Wages screen in the Employee File…Read More

Knowledge Base Categories:
School Accounting System

FAQ: When I generate my monthly retirement report, there is not any information being reported. Why?

When I generate my monthly retirement report, there is not any information being reported. Why?…Read More

Knowledge Base Categories:
School Accounting System

FAQ: When making an entry in an Employee Absences batch for a teacher who was absent, the Subbed For Employee ID field is appearing (and should not be). Why is this field appearing when making an ...

When making an entry in an Employee Absences batch for a teacher who was absent,…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I have an employee that will not be receiving a pay check but should still have an employer paid deduction expensed. How should I set this up?

I have an employee that will not be receiving a pay check but should still…Read More

Knowledge Base Categories:
School Accounting System

FAQ: When is the Fiscal Year End field on the Wages screen of the Employee File used when making payroll entries?

When is the Fiscal Year End field on the Wages screen of the Employee File…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I have a penalty fee that should be on a payee check. How can I increase the amount of the payee check to include the fee?

I have a penalty fee that should be on a payee check. How can I…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I have just realized that I did not withhold enough FIT and/or SIT (the FIT and/or SIT gross is incorrect) for an employee; what should I do?

I have just realized that I did not withhold enough FIT and/or SIT (the FIT…Read More

Knowledge Base Categories:
School Accounting System

FAQ: How do I create the W2 file to submit to the state?

How do I create the W2 file to submit to the state? From within the…Read More

FAQ: I have an employee showing up on the Duplicate Social Security Numbers screen after generating W2s; how do I fix this?

Complete one of the following: Combine the IDs for the employee that is set up…Read More

FAQ: Only the employee share for a deduction is showing on the W2s; how do I also show the board's share?

To show both the employee and employer share of a deduction on the W2s, completing…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I want to include a Pay Period Entries batch in my Expense Payroll. When I create the Pay Period Entries batch, what should I enter in the Fiscal Year End field?

I want to include a Pay Period Entries batch in my Expense Payroll. When I…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I am calculating an Expense Payroll, but I do not want to expense a particular deduction. Is this possible?

I am calculating an Expense Payroll, but I do not want to expense a particular…Read More

Knowledge Base Categories:
School Accounting System

FAQ: Is it possible to post my July and August payrolls to the month of June, but use a check date in July and August, respectively?

Is it possible to post my July and August payrolls to the month of June,…Read More

Knowledge Base Categories:
School Accounting System

FAQ: I need to calculate my July payroll, but I have not expensed this payroll to the previous fiscal year. Can I calculate my July payroll first?

I need to calculate my July payroll, but I have not expensed this payroll to…Read More